Frequently Asked Questions

Get answers to common questions about Membership Facial.

Each month members receive a professional facial, skin consultation, targeted treatments, and product recommendations. Membership also includes priority booking, optional upgrades, and discounted retail to support ongoing home care routines.

Monthly facials are recommended for most clients to maintain results, though some may benefit from biweekly treatments. Your esthetician will tailor frequency based on skin goals, concerns, and product routine.

Yes — upgrades, add-ons, and tailored protocols are available. Discuss goals with your esthetician to customize each session, and we'll recommend appropriate enhancements and products within your membership benefits plan.

Absolutely. Members enjoy exclusive discounts on select retail products and periodic service promotions. These perks help maintain homecare routines and make advanced treatments more accessible, with tiered savings and seasonal offers included.

Memberships can be paused or canceled with advance notice. Contact our front desk or member services to review terms, refund eligibility, and any outstanding sessions to ensure a smooth transition.

Yes. Every membership begins with a skin assessment so treatments and products suit sensitive or acne-prone skin. We use gentle modalities, patch tests, and adjust plans to avoid irritation while targeting concerns.